Refund policy

Effective Date: June 22, 2026

30-Day Returns

Customers may return eligible items within 30 days of delivery.

To qualify for a return, items must:

  • Be unused and in original condition
  • Be returned in the original packaging
  • Include proof of purchase

14-Day Right of Withdrawal

UK consumers generally have the right to cancel an online purchase within 14 days of receiving their goods and then have a further 14 days to return them.

Refunds

Approved refunds will be issued to the original payment method after the returned item has been inspected.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Contact Information

Trade Name: Lianaon
Phone Number: 701 282 86 23
Email: info@Lianaon.shop
Address: 20 Downing Street, London SW1A 2AD, United Kingdom